As an independent alarm dealer, your clients rely on you for the right security equipment solutions to meet their needs. By partnering with the team at Security Response Center, you can give your customers the peace of mind of reliable and courteous security monitoring.
SRC has been an industry leader in alarm monitoring for 50 years. Today, we provide security system monitoring for over 185 alarm dealers and over 60,000 customers across Canada.
We’re here when you need us.
We use the latest technology to provide sophisticated security system monitoring services. But our most valuable asset is our people.
SRC operators are TMA trained and experiences – with an average of 20+ years of experience and two monitoring stations. TMA’s Five Diamond designation provides a competitive edge for your company in the marketplace. The designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence. We also implement our own experience-bases training program, peer mentoring and time-proven procedures to give our operators the expertise to respond quickly and effectively to the diverse demands of security monitoring
We answer every call personally.
Calls to SRC are not placed on hold, put in a call queue or answered by an automated attendant. Every call is answered by a live person. Their calming voice, clear guidance, and decisive actions can make all the difference in an emergency situation. It’s the human difference of expertise and experience – and one that technology will never replace.